Delivery & Payment
Payment and Delivery Instructions
All payments are to be made by bank transfer/direct credit only. We do not accept credit card payment due to the excessive fees/commision charges and wish to retain our philosophy of getting our products to your table for the least cost possible.
Once you place your order we will send you an invoice which will have our bank details for payment. Please provide your name and invoice number as referance with your payment transfer. Note - once your order has been placed it cannot be changed so please check your order carefully before sending it.
Once payment has been received we will acknowledge this to you by email, package your order and courier it to you
WE HAVE TWO COURIER RATES FOR DELIVERY OF OUR PRODUCT:
Note: We choose this to be as efficient as possible with the delivery cost for you and will require to send you a manual invoice.
- Up to 20kg box rate OR 0.07m3
- Up to 10kg box rate OR 0.05m3
Option 1 - Box up to 20 kg weight or 0.07m3 Option 2 - Box up to 10kg weight or 0.05m3
Nth Island: $10.50 for each box (delivery 2-3 working days) Nth Island: $7.50 for each box (delivery 2-3 working days)
Sth Island: $13.80 for each box (delivery 3-4 working days) Sth Island: $9.50 for each box (delivery 3-4 working days)
Wanganui/Palmerston Nth: $6.90 for each 20Kg box (delivery 1-2 working days)
Stratford/Hawera $4.80 for each 20kg box (delivery 1-2 working days)
New Plymouth $3.75 for each 20kg box (delivery 1-2 working days)
Delivery time may be extended during busy seasonal periods for example, Easter, Christmas and New Year. Up to 7 working days from date of order.
- Rural delivery is $5.00 extra/per box to all areas - we recommend, if possible to courier to your workplace to avoid the extra cost.
Please note - If your order exceeds 10kg you will require to use our 20kg box price.
If you exceed the 20kg weight limit you will require to purchase another box at the extra cost. Weight is calculated by the weight of the product plus weight of the glass jar and protective wrapping required for the courier. These weights are provided under the description of each product called 'Gross weight'.
Note: please also allow 300 grams for the weight of the courier box